Faulty Perfume bought at Malaga Airport

Hello I flew home on the delayed flight to Newcastle on Saturday 2nd June departing Malaga at 13:00hrs. I purchased some perfume from your duty free shop Aldesasa. However when I unpacked my handluggage the perfume is still sealed but leaked everywhere and when you shake the bottle there is no perfume in there - the bag and receipt was wet and sticky with all the perfume that leaked. I do have the receipt however it is blank as the perfume has spilt on the receipt and has wiped all the print clean, however the receipt smells lovely of the perfume, however it would have been even nicer had it not have been wasted in the bag. It was Jean Paul Gaultier, Classique, Eau De Toilette. Purchased on my credit card in sterling Transaction would have been between approx 12-1.00pm on Saturday 2nd June. Please tell me how to rectify this matter.

Thank you.

Nicola


Im sorry for the short delay in answering your question. We do try and answer every one of them.


Im sorry to hear about your problem.

Unfortunately we are not the airport.

Here is a previous question similar to yours with phone numbers about products bought in duty free.


Good luck

Regards

Joanne