Hi Jo
Having returned on home, we discovered our suitecase had been tampered with and our Canon camcorder with charger, and Sony palm held organiser, were missing, we thought we might have left them in our aqpartment, but a friend double checked and this was not the case.
They were off loaded straight from the plane to carousel at Norwich Airport so can only assume that they went missing through the baggage handling system at Malaga.
Who do we report this too there, can it be done by email, or do we need to phone etc.
Your advice would be greatly appreciated.
Regards A
My Reply
Hi A,
Sorry to hear your things are missing.
Unfortunately, you are not the first. This seems to be happening alot and has been in the local papers too. The more people complain and inform the airport, surely the better. Something has to be done about the staff working with the luggage.
The telephone numbers for lost property are 0034 952 048 851, 0034 952 048 837.
There is no email. Here is
Aena Website with FAQsI do hope you either get your things back or at least be able to claim for your losses.
Regards
Joanne
Labels: Lost and Stolen